An AI receptionist on every channel, day and night.

What Communication does

Answers the phone

A real business number, answered by your agent in a natural voice, with transfer to you when it matters.

Every message, one inbox

Texts, WhatsApp, website chat, email and social DMs, answered in seconds, with the history in one place.

Books and follows up

Books appointments on your calendar, answers from your documents, and follows up on its own.

Messages for your team too

Chats, groups and threads for your people and agents, with video meetings and notes built in.

What the AI agent does in Communication

On its own: Answers calls and messages; Books appointments; Takes messages and follows up.

Asks you first: Sending a first message to someone new; Campaigns; Anything you mark “asks first”.

Example: Answer every customer. Answered a call · 2 min 14 s. Booked Thursday 10:00. Replied on WhatsApp in 40 s. It asks: “Refund $12.00?” (Order #1038 · damaged on arrival).

Works with

• Calendar & Bookings · Booking pages, meetings
• Contacts & CRM · Every customer
• Email & Campaigns · Newsletters and campaigns
• Social Media Manager · Posts, DMs and reviews

Use cases

• Answer every customer · Never miss a customer: an AI agent answers calls, texts, WhatsApp, website chat, email and DMs in seconds, books appointments and hands over to you when it should.
• Book appointments · Booking pages that check your calendars and take payment, plus an AI agent that books people by phone, text, WhatsApp and chat, and sends reminders.

Questions

What does an AI receptionist do?

It answers your calls and messages, answers questions about your business, books appointments, takes messages and hands conversations to you when needed. Wakato's does this on phone, SMS, WhatsApp, website chat, email and social DMs.

How much does an AI receptionist cost?

Wakato is free to start, with website chat and email on the Free plan; phone, texts, WhatsApp and social DMs come with Pro at $49 a month. Calls, texts and the AI's work are paid from your wallet as you use them, never per seat.

Can I hear it before it talks to real customers?

Yes. Wakato's Test zone lets you call your AI receptionist from your browser or message it as a customer on any channel before anything is connected. You can save the answers you expect as checks, and it's re-tested against them every day.

Can I get a business phone number?

Yes. You can get a business phone number inside Wakato and your AI receptionist answers it. Calls and texts are paid from your wallet as they're used.

Can it transfer a call to me?

Yes. Wakato's AI receptionist can transfer a phone call to you or a teammate and hand any written conversation over to a person. You decide when it hands over in its instructions.

What languages does it speak?

On calls it speaks the language you choose for it, in the voice you pick. In texts, chats, email and DMs it answers each person in the language they write in.

Can it answer WhatsApp and Telegram?

Yes. Connect your WhatsApp or Telegram account and the agent answers there. A WhatsApp reply is free for 24 hours after the customer's last message.

Will customers know it's AI?

It speaks in your business's name and follows your instructions, and you decide what it says about itself.