Run your shop with agents on every order.

What online shops run on Wakato

Your shop and the Marketplace

One listing, sold on your pages and across Wakato. Marketplace.

Ads that pay back

Campaigns inside your budget, with your catalog in Meta. Ads Manager.

Support on every channel

Order questions answered in seconds. Communication.

Books from your sales

Every sale, fee and payout posted for you. Finance.

The AI agents online shops start with

• Ads: Runs your campaigns inside your budget.
• Support: Answers buyers and handles orders.
• Operations: Reorders supplies in its own browser.

Use cases

• Sell online · Sell products, services and digital goods with your own shop, the Wakato Marketplace and AI shopping assistants, while an agent answers buyers and handles orders.
• Run ads · Let an AI agent plan, launch and watch your ads on Meta, Google, TikTok and ChatGPT inside a daily budget you set, and pause what isn't working.
• Answer every customer · Never miss a customer: an AI agent answers calls, texts, WhatsApp, website chat, email and DMs in seconds, books appointments and hands over to you when it should.

Questions

Is Wakato a Shopify alternative?

For shops that want ads, support, email and AI agents in the same account as their store, yes.

Can I run an online store for free?

Wakato is free to start, and selling comes with Pro at $49 a month and 3.9% + 30¢ per sale, or Business at $99 a month and 3.4% + 30¢ per sale. AI work is paid from your wallet as it's used.

Can shoppers buy my products through ChatGPT?

Yes. Listings approved for the Wakato Marketplace can be shown and bought through AI shopping assistants such as ChatGPT, with the order, payment and payout handled by Wakato like any other sale.

Who handles sales tax and chargebacks?

Wakato is the merchant of record: it charges the buyer, collects and remits sales tax on the sales where it collects it for you, and handles disputes. The money is held until the buyer gets their order, then paid out to your bank.

Can an agent handle customer support?

Yes. Wakato's agent answers order questions on website chat, email, WhatsApp and social DMs, sends tracking and order updates, and asks you before any refund.

Can I advertise my products?

Yes. Wakato keeps your listings in a Meta catalog for catalog ads, and Ads Manager runs campaigns on Meta, Google, TikTok and ChatGPT inside the daily budget you set for agents.

Can I design my store my own way?

Yes. Your storefront and product pages can look however you like, while prices, photos and stock stay synced with your listings and checkout opens right over the page.