Field jobs from first call to paid invoice.

How it works, step by step

1. Booked by phone or online. The receptionist books the job on your calendar. (Communication)
2. Live location on the way. The customer sees you coming. (Commerce)
3. Updates on the job. Steps, photos and notes the customer can follow. (Commerce)
4. Paid in the chat. An invoice they pay with one tap. (Finance)

What it runs on

• Communication · Messages, calls, WhatsApp
• Commerce · Shop, checkout, payouts
• Calendar & Bookings · Booking pages, meetings
• Finance · Books that keep themselves

Questions

What software do field service businesses use?

Something for calls, scheduling, dispatch, invoicing and payments. Wakato does them all, with an AI receptionist booking jobs for you.

How does Wakato run a job from start to finish?

A customer books by phone, chat or a booking page, and the job opens with its steps. You share live location on the way, post updates as you work, and the customer pays from their phone. Everything stays on one job and one contact.

Can customers see where I am?

Yes. While a job is running you can share your live location, and the customer sees you coming on a map. Sharing keeps working with the app in the background and stops when you end it.

Can I take a deposit?

Yes. A job can be split into payment stages, such as a deposit up front and the rest when it's done, and you request each stage when it's due.

Does it work on my phone?

Yes. Wakato's iPhone and Android apps carry the job, the customer chat, live location and payments, and staff can clock in at a site by tapping an NFC sticker.

Can the AI receptionist book jobs?

Yes. It answers calls and messages, books jobs into your open slots and saves each customer's details to their contact, so the job starts with what you need to know.

What does field service software cost on Wakato?

Wakato is free to start; Pro is $49 a month and Business $99 a month. Calls, texts and AI work are paid from your wallet as you use them, with no per-seat price.