Every call answered, every regular rewarded.

What restaurants and cafés run on Wakato

Calls and WhatsApp

Hours, reservations and questions answered. Communication.

Loyalty card

Stamps or points in Apple and Google Wallet. Commerce.

Social and reviews

Posts and review replies in your voice. Social Media Manager.

Books

Sales, receipts and bills sorted. Finance.

The AI agents restaurants and cafés start with

• Host: Answers calls and WhatsApp.
• Social: Posts specials and answers comments.

Use cases

• Never miss a call · An AI receptionist answers every business call in your business's name, books appointments, takes messages and can text back anyone who hung up. Free to start.
• Answer WhatsApp automatically · Connect WhatsApp and an AI agent answers customers in seconds, in your voice: questions, bookings, orders and payment links, with every chat saved to their contact.
• Get and answer reviews · Ask happy customers for reviews at the right moment and let an AI agent reply to every Google and Facebook review in your voice.

Questions

Can the AI take reservations by phone?

Yes, with a booking page for your tables or time slots.

Can AI answer my restaurant's phone?

Yes. Wakato's AI agent answers calls in a natural voice and handles hours, directions, menu questions and reservations from your own information, passing anything else to your staff. It can take more than one call at a time, up to a limit you set.

How much does AI phone answering cost?

Wakato is free to start; Pro is $49 a month and Business $99 a month, or $490 and $990 when paid yearly. Your phone number is billed monthly from the same wallet. Calls, texts and AI use are paid from your wallet as you use them, with no per-seat price.

Will it sound like a robot?

No. It speaks in a natural voice you choose, and you can call it yourself from the Test zone before any customer hears it.

Can it answer WhatsApp messages too?

Yes. Connect your WhatsApp account and the same agent answers there, as well as texts, website chat and Instagram or Facebook DMs. Replying within 24 hours of the customer's last message is free on WhatsApp.

Can I run a stamp card for regulars?

Yes. A Wakato Pass card lives in the customer's phone wallet and collects stamps or points each time you scan it, with rewards when they reach the number you set. Wakato Pass comes with Pro and Business.

Can it reply to Google reviews?

Yes. The social agent drafts replies to Google and Facebook reviews in your voice, and posting them can be set to wait for your approval.