Tenants answered, maintenance handled.
Wakato helps property managers answer tenants on every channel, turn maintenance requests into tracked jobs with updates, send rent reminders and payment links, and keep every unit's conversations and documents in one place, with an AI agent on the front line.
What property managers run on Wakato
Tenants answered
Calls, texts, WhatsApp and email, day and night. Communication.
Maintenance as jobs
Requests tracked with updates for the tenant. Commerce.
Rent reminders
Reminders and payment links each month. Finance.
Units and records
Tables for units, leases and contacts. Contacts & CRM.
The AI agents property managers start with
- Tenant desk: Answers tenants and opens maintenance jobs.
- Books: Tracks rent and expenses.
Use cases
- Answer every customer · Never miss a customer: an AI agent answers calls, texts, WhatsApp, website chat, email and DMs in seconds, books appointments and hands over to you when it should.
- Get paid faster · Send invoices and payment links in the chat, by email or text; an AI agent reminds customers until they pay and your books record it automatically.
- Run field service jobs · Book jobs by phone or online, share live location on the way, post updates, and send an invoice that's paid in the chat, with an AI agent running the office.
Questions
Can tenants report maintenance by text?
Yes. The agent turns the message into a job, asks for photos and keeps the tenant updated.
What is the best simple software for small landlords?
One that answers tenants, tracks repairs and reminds them about rent without a big setup. Wakato does this in one account: an agent answers tenants by call, text, WhatsApp and email, repairs become tracked jobs, and reminders go out each month.
Is there free property management software for small landlords?
Wakato's Free plan costs $0 and covers contacts, tables for your units and an agent; Pro at $49 a month adds payment links, email campaigns and more, and Business is $99 a month. Calls, texts and AI use are paid from your wallet as you use them.
Can the AI answer tenant calls at night?
Yes. It answers every call and message day and night, logs the repair request with its details, and can transfer an emergency call to you or a colleague using the rules you set.
Can it send rent reminders?
Yes. An automation reminds each tenant by text or email on the day you choose each month, and the agent answers the questions that come back.
Can it keep tenants updated on repairs?
Yes. Each repair is a job with steps, and the tenant sees updates as it moves, including when someone is on the way if you share live location from the job.
Can I keep records for each unit?
Yes. Build tables for units, leases and tenants with the columns you need, keep each tenant's conversations on their contact, and give a team member access to only the tables they need.
Other industries: Law firms · Accountants and bookkeepers · Insurance agents · Financial advisors · Mortgage brokers · Therapists and counselors · Dental and medical clinics · Recruiters and staffing agencies · Architects and interior designers · Photographers and videographers · IT services and MSPs · Tutors and education services · Consultants and freelancers · Salons and barbers · Home services · Restaurants and cafés · Real estate agents · Gyms and fitness coaches · Event organizers · Nonprofits and churches · Ecommerce brands.
Plans: Free $0, Pro $49/month, Business $99/month. Start free.