Every DM and comment answered in your voice.
Wakato's AI agent answers your Instagram and Facebook DMs and replies to comments on your posts, in your voice and from your own information. It sends links, books calls, turns interested people into contacts and follows up. You decide what it may say on its own and what it asks you about first.
How it works, step by step
- Connect your accounts. Instagram, Facebook and more, connected once. (Social Media Manager)
- It answers DMs. Questions, prices and links, in your voice. (Social Media Manager)
- It replies to comments. Auto-replies and DM welcomes on the posts you choose. (Social Media Manager)
- Leads become contacts. Everyone who shows interest is saved and followed up. (Contacts & CRM)
What it runs on
- Social Media Manager · Posts, DMs and reviews
- Contacts & CRM · Every customer
- Communication · Messages, calls, WhatsApp
Questions
Can AI reply to my Instagram DMs?
Yes. Connect Instagram to Wakato and an AI agent answers DMs and comments in your voice, from your own information, asking you first before anything you mark.
How do I set up an automatic reply on Instagram?
Connect Instagram in Wakato's Connectors, switch on Instagram for your agent and write how it should answer DMs. It then replies to every new message in your voice; for comments, add keyword rules or let the agent answer them.
How do I turn on auto DMs for comments?
In Wakato's Social Manager, the Auto-Reply tab lets you set comment rules: when someone comments a keyword on a post, they get a reply and a DM with your link. Comments that no rule catches can go to your agent instead.
Which platforms does it answer on?
Instagram and Facebook DMs and comments, plus Instagram story mentions. The same agent can also answer WhatsApp and Telegram messages, texts, email and your website chat.
Does it ask before replying in public?
You choose. Replying to comments and publishing posts can each be set to off, on, or asks first, so the agent can answer DMs freely while every public reply waits for your approval.
How do I make a call to action on Instagram?
Ask for one clear action and make it easy, such as 'comment GUIDE and I'll send it' or 'DM me to book'. Wakato then delivers on it automatically: the keyword gets a DM with your link, and the agent answers whoever writes.
Do people who message me become leads?
Yes. Everyone who shows interest is saved as a contact with the conversation, and the agent can follow up, book a call or send a payment link.
Plans: Free $0, Pro $49/month, Business $99/month. Start free.