Every call answered, every job booked and paid.

Wakato runs the office of a local service business: an AI receptionist answers every call and message, books the job, sends your live location while you're on the way, and sends an invoice that's paid in the chat. Customers become contacts and reviews get answered. It's free to start, and you pay for calls and messages as you use them.

What local services run on Wakato

Never miss a call

Your number answered day and night, with jobs booked on the spot. Communication.

Jobs you can track

Steps, dates and live location for the customer. Commerce.

Paid in the chat

Invoices and payment links, paid where the customer already is. Commerce.

Reviews answered

Google and Facebook reviews replied to in your voice. Social Media Manager.

The AI agents local services start with

  • Receptionist: Answers calls and messages and books jobs.
  • Books: Keeps invoices, receipts and the month in order.

Use cases

  • Answer every customer · Never miss a customer: an AI agent answers calls, texts, WhatsApp, website chat, email and DMs in seconds, books appointments and hands over to you when it should.
  • Book appointments · Booking pages that check your calendars and take payment, plus an AI agent that books people by phone, text, WhatsApp and chat, and sends reminders.
  • Close your books · An AI agent sorts your bank feed, matches receipts, tracks bills, posts your sales and prepares month end and an accountant pack, asking only about what it isn't sure of.

Questions

What software do service businesses use?

Usually separate tools for calls, scheduling, invoicing and reviews. Wakato puts them in one place with an AI receptionist answering and booking for you.

Can AI answer my business phone?

Yes. Wakato gives your business a phone number answered by an AI receptionist in a natural voice, day and night. It answers questions, books the job on your calendar, takes messages and transfers the call to you when it should.

How do customers pay me?

Send an invoice or a payment link in the conversation you're already having, and the customer pays there. Payouts go to your bank, and every payment lands in your books.

Can customers see when I'm on the way?

Yes. A job on Wakato can share your live location with the customer while you're on the way, and it keeps sharing after you leave the app until you stop it.

How much does it cost?

Wakato is free to start. Phone answering, texting and taking payments come with Pro at $49 a month, and calls, texts and the AI's work are paid from your wallet as you use them, never per seat.

Can it reply to my Google reviews?

Yes. Wakato replies to Google Business and Facebook reviews in your voice, and can ask you before each reply goes out.

What is the best CRM for a home service business?

One that fills itself from calls, texts, bookings and payments. In Wakato every customer who calls, books or pays becomes a contact with their jobs, messages and orders in one place.

Wakato for others: Solo founders · Creators & coaches · Online shops · Agencies · Teams.

Plans: Free $0, Pro $49/month, Business $99/month. Start free.