Answer WhatsApp the moment it buzzes.

How it works, step by step

1. Connect WhatsApp. Link your WhatsApp account once from Connectors. (Connectors)
2. It answers in seconds. From your own information, in your voice. (Communication)
3. Books and takes orders. Bookings on your calendar, payment links in the chat. (Commerce)
4. Every chat on the contact. The whole history next to their orders and bookings. (Contacts & CRM)

What it runs on

• Communication · Messages, calls, WhatsApp
• Connectors · Bring your tools
• Commerce · Shop, checkout, payouts
• Contacts & CRM · Every customer

Questions

How can I automate my WhatsApp Business?

Connect it to Wakato and an AI agent answers every message in seconds, books appointments, takes orders and sends payment links, under rules you set.

Can WhatsApp Business send automated messages?

Yes, as replies. Wakato's agent answers every message a customer sends you on WhatsApp in seconds. WhatsApp only lets a business message someone first with an approved template, so the agent answers conversations rather than starting them.

Is WhatsApp automation free?

WhatsApp doesn't charge for replies sent within 24 hours of the customer's last message, which is when Wakato's agent answers. The AI's work is paid from your wallet as you use it.

Is WhatsApp automation allowed?

Automated replies that help your own customers with your business are allowed on WhatsApp. Wakato's agent only answers conversations customers start, and you can take over any chat yourself.

How do I connect WhatsApp to Wakato?

Connect your WhatsApp account once from Connectors, switch on WhatsApp for your agent and write how it should reply there. Every new message then reaches the agent, and it answers in the same conversation.

Can it take bookings and payments in WhatsApp?

Yes. It books customers into open slots on your calendar and sends payment links for your listings in the chat, and the booking or purchase shows on the customer's contact next to the conversation.

Do I need WhatsApp open on my phone or laptop?

No. Wakato's agent answers from the cloud, so replies go out whether your phone or computer is on or off, and you can read the same chats in Wakato on the web, iPhone or Android.