More time with clients, less time scheduling.

What therapists and counselors run on Wakato

Online booking

Clients pick a session time that fits your calendar. Calendar & Bookings.

Intake forms

Sent before the first session, saved to the client. Contacts & CRM.

Reminders

Before every session, to cut no-shows. Email & Campaigns.

Payment by link

Session fees paid ahead or after. Commerce.

The AI agents therapists and counselors start with

• Front desk: Answers scheduling questions and books sessions.
• Books: Keeps your practice's books.

Use cases

• Book appointments · Booking pages that check your calendars and take payment, plus an AI agent that books people by phone, text, WhatsApp and chat, and sends reminders.
• Never miss a call · An AI receptionist answers every business call in your business's name, books appointments, takes messages and can text back anyone who hung up. Free to start.
• Get paid faster · Send invoices and payment links in the chat, by email or text; an AI agent reminds customers until they pay and your books record it automatically.

Questions

Does the AI talk to clients about their care?

No. It handles scheduling, reminders and payment questions only and passes everything else to you.

What software do therapists use?

Most practices use a scheduling tool, intake forms, reminders and payments, often alongside a separate system for clinical notes. Wakato covers the scheduling side (online booking, intake forms, reminders, payment links and calls answered) and is not a clinical records system.

Can clients book sessions online?

Yes. Clients pick a time on your booking page, which checks your Google or Outlook calendar so only free times show, and get a reminder before the session. Sessions can be in person or on Wakato's video calls.

Can new clients fill in an intake form before the first session?

Yes. Send your intake form with the booking confirmation; the answers are saved on the client's contact so you see them before you meet. You choose every question.

Do reminders really cut no-shows?

Reminders are the most common way practices cut no-shows, and Wakato sends them by email or text before every session on its own. When a client replies that they can't make it, the agent offers them a new time.

Can the AI answer my practice's phone?

Yes, for scheduling only: it answers in a natural voice, books, moves and confirms sessions and answers questions about fees and location. Anything about care goes to you, and it can transfer a call to you when your rules say so.

How much does it cost?

Wakato is free to start; Pro is $49 a month and Business $99 a month, or $490 and $990 when paid yearly. Payment links come with Pro and Business. Calls, texts and AI use are paid from your wallet as you use them, with no per-seat price.